Our Promise

We are passionate about Customer Service Excellence and providing the best quality Water Filtration products for optimum hydration & wellbeing so our customers can live longer, healthier lives. 

Partnered with leading Water Scientists, Chemists, Natural Health Practitioners & Health Advocates to produce best of class, leading edge products and services. 

Australian Owned with Australian Specifications

zazen Water is a 100% Australian owned company and we have our Alkaline Water systems manufactured with Australian specifications in mind. Many products designed overseas do not have the modifications necessary to be effective with Australian fluoridated water and other toxins in our Australian water supplies. You can relax knowing that the zazen filter has been designed specifically to work in Australia with up to 90% fluoride reduction, a critical element for filtering Australian water. 

Highest Quality

We source our parts from across the globe to ensure you receive the highest quality and most effective natural filtration system possible.  From South Korea and America, we have combined scientific knowledge with state-of-the-art manufacturing to produce an Alkaline Water System that mimics the natural water cycle of Mother Nature and an advanced range of Shower Filters.

zazen Water is a member of the Water Quality Association USA – the Mark of a Professional, through its membership to WQA, zazen Water Australia has agreed to an industry Code of Ethics and has access to the most up-to-date information available. zazen Water has been a member since 2012. 

As a member we have access to State of the Art Technology, Technical Services, Industry Trends & Statistical Data, Research & Development, Educational Text Books & Continuing Education & Product Certifications and more.

zazen Water ensure the highest level of media in all products and ensure that the media and the zazen Water System and Shower Filter products meet or exceed NSF published standards. The key water certifying body is NSF.org USA.

zazen Water have not certified the zazen Water System specifically with the WQA – we are a member of this organisation. However, we ensure that all our media meet or exceed NSF standards as defined by the NSF for drinking water. 

90 day Money back Guarantee

We want you to be delighted with your zazen Water product purchase. If anything you order from zazen Water fails to meet your expectations (and you are the sole judge), you may return it to us within 90 days for a prompt refund. If you have purchased a product from one of our zazen Water Resellers, you will need to contact the person you purchased it from for your refund. View our Returns information.

Online Safe and Secure Payment

We use the latest secure banking technology, with GeoTrust and eWay’s Payment Gateway linked to the Commonwealth Bank of Australia as our merchant facility for all credit card payments through our web site. Our 128-bit encryption is industry-standard and guaranteed, and on every page of this web site you can view the Green Bar in the web browser address field for extra peace of mind. Your information is safe and secure, every time you visit. You can securely use either Visa or MasterCard in our online shop, or over the phone.

Click here to read our Terms & Conditions including our Privacy Policy.

Free Shipping

We offer free shipping for all zazen Alkaline Water System orders and any order over $250, within Australia only.

Fast Delivery

There’s nothing worse than waiting for days, let alone weeks once you’ve paid for a product online. zazen Water prides itself on same day dispatch for all orders received before midday (12pm) Monday to Friday Brisbane time. If you place your order after midday, your order will be dispatched the following business day, handled with love by our Customer Service team.  View our delivery timeframes.

We are here if you want to talk

If you need to talk, we’re here! Call AU:1300 78 24 25 Monday to Friday between 9am and 5pm Brisbane time and chat to our friendly team. Outside of those hours, use our online enquiry form and we’ll get back to you on the next business day.