Our Streamline Shower Filter can only be installed if your current shower pipe is wall-mounted (meaning it is coming out of the wall, not from the ceiling of the shower).

When installing the Streamline Shower Filter with an existing wall mount shower arm, this is the type that will fit the streamline:

• Important - If your current shower arm is too short or is long and skinny, the streamline will not screw onto these pipes. 
• You can purchase a fixed pipe extension piece (we recommend this product available at Bunnings)

If you need to purchase a shower head to go with the Streamline Shower Filter, we recommend this product from Bunnings.

No, the zazen Shower Filters are not compatible with Instant Gas Hot Water Systems as they can cause the water to run hot and cold through the shower head at any one time.

Yes in most cases, installing any of our zazen Shower Filters is a “do-it-yourself” job. It will require a wrench and/or pliers. 

If you have a very old showerhead that has been in place a very long time (and probably never removed since it was installed!) or you do not feel comfortable, ask a “handyperson” friend to install the filter with or for you. 

Visit the product page for the shower filter you have purchased, and either watch our Installation video or download the Installation Guide for further assistance.

We record your zazen Water product purchases via our website or over the phone with our Customer Service team on our Customer Service System, so we always know exactly when your parts need replacing.

We will remind you via email and text when you are due, with an option to click on a special order link or you can call us to place an order.

If you have purchased your zazen Alkaline Water System or zazen Shower Filter from one of our Resellers, you may not be on our database – click here to complete our Product Warranty Registration form.

• For the Handset & Raindrop Shower Filters - the Shower Filter Cartridge has a maximum 12 month life*, regardless of volume of water filtered (however, for high use of >16 minutes showering per day, it should be replaced sooner).
• For the Streamline Shower Filter - the Streamline Filter Cartridge has a maximum 24 month life*, regardless of volume of water filtered (however, for high use of >16 minutes showering per day, it should be replaced sooner). 

* This is dependent on water quality which may impact the life of the filter.

If the filters are not replaced on time, the ability of your shower filter to effectively remove chlorine, particulates and heavy metals will be impacted and can cause damage to the shower filter housing voiding any warranty. 

Chlorine is vapourised when heated. As you shower, you inhale and absorb these vapours through your lungs and skin so these chemicals go directly into your blood stream! Recent studies link excessive chlorine and chlorine vapour exposure to breast, kidney (renal) and bladder cancers. It can also cause dry irritated skin, acne and hair damage.

Did you know – When water is heated and fast flowing as is the case in a shower, some of the chemicals in the water DO NOT turn to vapour in your shower!

Fluoride as an example has an extremely HIGH boiling point of 1695 degrees celcius unlike Chlorine. Therefore inhalation of Fluoride is not a concern in this environment compared to Chlorine.

The reduction of up to 99% of water-soluble lead, mercury, nickel, chromium, and other dissolved metals are effective in the zazen Shower Filters; however the reduction of fluoride using any shower filter media is not possible, or necessary, with today’s technologies.