To ensure the very best quality water for your health and wellness benefit, it is important to change your filters and stones on time. 

• Silver Stones - conserve the freshness and health of the water in the bottom tank due to their anti-bacterial properties and should be replaced every 12 months.

When you should change the other components in your zazen Alkaline Water System:

• Multi-Stage Filter Cartridge - once placed in your zazen Water system, the Filter Cartridge has a maximum life of 6 months, regardless of the volume of water filtered (If you have a large family, or busy office/clinic, using over 12 litres / day, you may need to change your filter cartridge sooner). If not replaced on time, the acidic contaminants in your source water will affect the ability of the system to produce healthy alkaline water. For effective fluoride reduction of up to 90%, it is very important to change the this filter every 6 months at a maximum.
• Ceramic Filter - this filter deteriorates over time with use and cleaning and should be replaced every 12 months. It plays a critical role in pre-filtering large contaminants (greater than 0.2 micron) from your water, such as bacteria, ecoli, giardia and other organic matter, so they do not clog up the Filter Cartridge, impacting its ability to do its heavy metal and fluoride filtering at an effective level.
• Alkalinity Enhancer - these little white balls help boost the pH of the water due to the ionised magnesium and calcium being released into the water and should be replaced every 12 months.
• Mineral Stones - these stones contain a balanced range of natural minerals including calcium, iron, magnesium, potassium and silicon which help to balance, fortify and assist with the pH and increases the amount of dissolved oxygen in the water. They shouold be replaced every 5 years.

All 5 components work synergistically together to provide you with healthy alkaline mineral water.

Customer Reminder Service

zazen Water sends out reminder emails when your filters and stones are due to be replaced so you don't need to remember! Our customers love this service and say they couldn't live without it!

If you have purchased directly from our web site, we have already registered your purchase and you don't need to do anything else. 

If you have purchased from one of our Partners or Retail Stores, simply register your purchase by filling out the Registration Form on our web site.

When it's time to replace your zazen filters and stones, your old filters and stones can be recycled as follows:

• Multi-Stage Filter Cartridge – over time this filter traps toxins, chemicals, poisons, heavy metals and other contaminants in its layers as it filters your water. We recommend that you DO NOT RECYCLE this filter – put it in a plastic bag, tie it and put in your rubbish bin.
• Ceramic Filter – 100% recyclable so this filter can be put in your recycling bin as it is just made of ceramic and a plastic base
• Silver Stones, Alkalinity Enhancer balls & Mineral Stones – these can just be used in the garden as rocks
• Shower Filter & Streamline Filter Cartridges - 100% recyclable as the filtration media is different to the Filter Cartridge.
• Cardboard/paper packaging – dispose of in your recycling bin

YES all zazen Water filters and of course stones are compatible with the Nikken PiMag 10 & 15 litre systems sold in Australia and New Zealand – currently over 10,000 Nikken PiMag customers purchase zazen Water replacement parts!

The zazen Water Multi-Stage Filter Cartridge is designed specifically for Australian water supplies and removes up to 90% of the fluoride in your drinking water.

zazen Water filters and stones carry the zazen Water Quality Guarantee – if you are not 100% happy we will refund your money within 90 days of purchase.

Ordering zazen Water parts helps us to fund our Water Ambassador School Program which gifts free zazen Water systems into primary school classrooms and maintains them at no cost to the school. All our customers help us to fund this Social Business initiative, which is our core mission as a business.